Terms of service

GENERAL PROVISIONS

In accordance with Art. 437 of the Civil Code of the Russian Federation (hereinafter – CCRF), this document is a public offer of Individual entrepreneur Sergey Mironov, Primary State Registration Number of the Individual Entrepreneur: 317774600094673, TIN: 773613011709, hereinafter referred to as "The Seller" and is addressed to an unlimited number of persons.
The person who has accepted this Offer acquires all the rights and obligations of the Buyer, in accordance with the provisions of this Agreement and accepts all its terms. The offer contains all essential conditions of the Agreement of sale concluded between The Seller and the Buyer.
Acceptance of this Offer is made by the Buyer full payment of the goods selected from the range of The Seller, in accordance with section 8 of the Agreement and in accordance with the provisions of paragraph 3 of Art. 438 of CCRF. This Agreement is considered to be concluded from the moment of receipt of funds to the account of The Seller. For payments made through the online payment system, the moment of payment is The Seller's acceptance of the notification of receipt of payment.
By accepting this Offer, the Buyer guarantees The Seller that they have fully familiarized himself with the terms of this Agreement, the specifics of the payment system and The Seller's website. Internet resource (e-mail address) is http://treepzon.ru.

TERMINOLOGY

This Agreement contains the following words and expressions, for which the Parties take the appropriate meanings:

Offer is the document, published on the website of the Seller and is addressed to an unlimited number of persons in order to distribute the offer to conclude an Agreement of sale on the terms set forth in this document.
Acceptance of the offer is the Buyer's full payment for the selected Product, made in accordance with section 8 of this Agreement. The contract shall be deemed upon receipt of the Seller's acceptance.
Website user is an individual who has access to the Seller's website through the use of the Internet.
The Seller's website is a set of information, texts, graphics, photos and videos, other results of intellectual activity, as well as computer programs contained in the information system that ensures the availability of such information to the Buyer and owned by the Seller. Internet resource (e-mail address): http://treepzon.ru.
Goods is regulated by the Seller list of assortment items presented on the Seller's website.
Order is selected items from the assortment list of Goods specified by the Buyer when placing an order on the Seller's website.
Delivery is courier services provided by the Seller related to the delivery of the Goods chosen by the Buyer to the address specified by him.

DESCRIPTION OF THE AGREEMENT

The Seller undertakes to transfer the Goods specified by the Buyer in the Order, and the Buyer undertakes to pay for the Goods chosen by him in accordance with the current price list of the Seller and to accept the goods transferred in accordance with the terms of the Agreement.
The Goods selected by the Buyer are subject to delivery to the destination chosen by the Buyer, specified at the time of Ordering.
The Seller has the right, at its discretion, to engage third parties to fulfill its obligations under the terms of the Contract. At the same time, the Seller is responsible for the activities of the third parties involved by the Seller as for their own.

ORDER PROCEDURE

The Order is carried out by the Buyer through the use of the Seller's website, e-mail address http://treepzon.ru.
In order to make an Order, the Buyer must add the selected Product to the "Cart" on the Seller's website and place an Order, providing the Seller with the necessary information (name, e-mail address, phone number for feedback, actual delivery address).
If the Buyer refuses to provide the above mandatory information, ordering for the selected Product becomes impossible.
When placing an Order through the Operator, the Buyer undertakes to provide the information specified in section 4.2. of the Agreement to the Operator.
In order to place an Order, the Buyer must choose the method of delivery of the selected Product from the list of options offered by the Seller:
Courier delivery across Russia;
To the point of issue of the courier delivery service SDEC (delivery will be made to the nearest to the address specified by the Buyer point of issue);
Express delivery anywhere in the world.
The Seller undertakes not to disclose the information transmitted by the Buyer when placing an Order to persons not related to its execution.
The Seller and the Operator shall not be liable to the Buyer in case of losses caused by the inaccuracy of the information transmitted by the Buyer when placing the Order. The responsibility for the completeness and reliability of the information provided when placing an Order lies entirely with the Buyer.
The Buyer's payment for the order placed on the Seller's website means that the Buyer agrees to all the terms of the Agreement. The day of receipt of funds to the account of the Seller is considered by the Parties the day of conclusion of the contract of sale.
The parties to the Agreement understand that all information materials available on the website, presented on the Seller's Website, are of a reference nature and cannot fully convey reliable information about certain properties and characteristics of the Goods. The graphic image of the Goods on the Seller's website may differ slightly from the real image of the goods in terms of colors.

ORDER PROCEDURE AND TIME FRAMES

The term of execution of the Buyer's Order depends on the availability of the selected Goods in the Seller's warehouse and the time required for processing the Order. In the absence of Order / part of your Order to the warehouse of the Seller, including for reasons beyond his control, the Seller may exclude the missing items from the Order of the Buyer, informing him of changes in the completeness of the Order through a call to the Operator or to postpone the date of delivery of the Order by agreement with the Buyer.
After confirming the availability of the Goods in the Seller's warehouse, the Goods are to be delivered to the address specified by the Buyer when placing an Order on the website, or transferred to the Operator via telephone.
The delivery time of the Goods to the Buyer depends on the remoteness of the delivery address specified by the Buyer and is orally agreed by the Parties when confirming the Order by the Operator. In the average indicator delivery of Goods by the Seller is carried out:
settlements: from 3 to 10 working days.
The delivery time may be extended during the promotional period and on holidays and pre-holidays, as the Seller informs Visitors and Buyers on the Seller's website. An increase in the delivery time is possible due to objective and unforeseen circumstances that occurred not through the fault of the Seller.
Ownership of the Ordered Goods passes to the Buyer from the moment of actual transfer of the Goods to the Buyer. The risk of accidental loss or damage to the Goods passes to the Buyer from the moment of actual transfer of the Goods to the Buyer.
The moment of actual transfer of Goods to the Buyer is determined by the date and time of signing by the Buyer of the act of acceptance and transfer of Goods. The act of acceptance-transfer of goods is signed personally by the Buyer or other person authorized for acceptance of Goods.
The buyer undertakes to make an external inspection of the transferred Goods before signing the act of acceptance and transfer of Goods. The act of acceptance-transfer of goods signed by the Buyer without remarks, means acceptance by the Buyer of Goods of appropriate quality and completeness and deprives it of the right to presentation of claims concerning lacks of Goods which could and had to be revealed at its external survey.
The Buyer is not deprived of the right to make claims to the Seller regarding hidden defects of the Goods, the detection of which by external inspection was not possible.
In case of detection by the Buyer of shortcomings of the delivered Goods, the Buyer has the right to make the corresponding record about available shortcomings in the act of reception-transfer or to refuse acceptance of Goods, having specified the reasons of such refusal. In this case the Seller undertakes to replace the Goods ordered by the Buyer of inadequate quality with another Product of the same model of adequate quality within a reasonable time from the moment of detection of defects.

The Buyer agrees that delivery is a separate service that is not an integral part of the purchased Goods, the implementation of which ends at the time of receipt of the Order. Claims to the quality of the purchased Goods arising after receipt and payment of the Order are considered in accordance with the legislation of the Russian Federation and the warranty obligations of the Seller. In this regard, the purchase of Goods with delivery does not give the Buyer the right to demand from the Seller the delivery of the purchased Goods for warranty service or replacement, does not allow for warranty service or replacement of Goods by means of departure to the Buyer and does not imply the possibility of returning the cost of delivery of the Goods in cases where the Buyer is entitled to a refund for the goods as Such, in accordance with the legislation of the Russian Federation

RIGHTS AND DUTIES OF THE SELLER

The Seller is obliged:

To organize and provide the transfer of the Goods to the Buyer in accordance with the terms of the Agreement.
To provide an unimpeded access to the website of the Seller in order to be able to select Goods and order on the Seller's website.
In case of lack of access to the Seller's website due to technical problems, to eliminate these problems within a reasonable time, or provide the Buyer with an alternative method of access to the Seller's website.
To obey the demands of "Personal data" Federal Act №152 of 27 July 2006.
The Seller has the rights to:
Change unilaterally the content of the price list posted on the Seller's Website.
Require the Buyer to perform its obligations in good faith.
Use statistical data obtained from the Buyer as a result of work under this Agreement for personal purposes, including for publication in public sources and for advertising purposes.
Refuse to sell the Goods ordered by the Buyer in case the Buyer provides false information.

RIGHTS AND DUTIES OF THE BUYER

The Buyer is obliged:

Provide the Seller, upon request, with additional information directly related to the execution of the order issued by the Buyer.
Provide the Seller with reliable information necessary for the implementation of feedback from the Buyer, namely: name, contact phone number, city of residence, e-mail address, as well as to keep this information up to date.
Do not record, distribute (publish, post on third-party resources, copy, transfer or resell to third parties) the information and materials provided by the Seller for commercial purposes. Do not create information products for profit, use the information and materials received from the Seller only for personal use.
Do not take actions aimed at possible destabilization of the Seller's Website.
Avoid any actions that may violate the confidentiality of information protected by current legislation.
Do not use methods to bypass the navigation structure of the Seller's website in order to obtain any information or documents that are not specifically publicly available on the Seller's website.
The Buyer has the right to:
Get access to the use of the Seller's website after compliance with the requirements for Ordering and payment for selected Goods.
Ask the Seller any questions relating to the performance of the obligations assumed by the Parties to the Agreement.
After placing an Order, change the delivery address, if the ordered Goods have not yet left the Seller's warehouse.

PRICELIST OF THE SERVICE AND PAYMENT ORDER

The cost of the Goods ordered by the Buyer under this Agreement is determined in accordance with the cost of specific Goods selected by the Buyer, and is the sum of all goods specified in a particular Order.
The cost of Goods can be changed by the Seller unilaterally. The amended price shall enter into force from the moment of its publication on the Buyer's website and shall not apply to the Goods paid by the Buyer earlier.
Payment for the Goods chosen by the Buyer must be made in the order of 100% prepayment. The moment of payment, the Parties recognize the receipt of funds to the current account of the Buyer.
The price of the Goods is indicated in rubles.
Payment for the Goods selected by the Buyer is made on the basis of invoices for payment. The account is formed after adding the Goods to the "Cart" on the Seller's website. Payment of the invoice is made by selecting the appropriate payment method in the "Cart" on the Seller's website.

EXCHANGE AND RETURNS

According to the paragraph 4 section 26.1 of Consumer law, the Buyer has the right to reject the ordered Goods any time before the Order is completed.
Refund paid by the Buyer under this agreement will be made no later than 14 calendar days from the date of receipt by the Buyer of the notification of refusal of the ordered Goods and refund.
The funds will be returned to the Buyer in accordance with the method of original payment for the ordered Goods.
Return of good quality Goods after acceptance by the Buyer without comment in accordance with section 5 of the Agreement is possible within 14 calendar days from the date of signing of the act of acceptance-transfer.
Returns made in accordance with section 10. The agreement may be made only under condition of preservation of the original presentation and accompanying documentation to the Product. Return or exchange of Goods is possible subject to the following conditions:
preserved presentation (the product has no dirt, stains, scratches, scuffs, dents, cuts, tears and other traces of operation).
consumer properties are preserved (there are no defects on the body, wheels, handles, accessories, belts and other parts of the product).
the complete set is kept (there is a warranty card, instructions, packaging, labels, seals, tags, labels, stickers and other elements in the places of their original placement).
if the product is equipped with a TSA combination lock, the combination must be set to 0-0-0.
In case of non-compliance with the above conditions, the Seller has the right to refuse to return or exchange the Goods to the Buyer.

WARRANTY

The seller guarantees the quality of any Goods purchased through the Seller's Website. The warranty period is specified in the warranty card inside the Product. In the absence of a warranty card, the warranty period is indicated in the list of Product characteristics in the online store. The seller undertakes to carry out warranty service of the Goods purchased by the Buyer during the entire warranty period.
The warranty covers manufacturing defects in the body, material and other parts of the Product.
The warranty does not cover damage to the body, material or other parts of the Goods caused by improper operation, overload, natural wear/abrasion, accident, chemical/physical effects, or actions of third parties during loading/unloading/transportation.
Terms of performance of warranty obligations in respect of Goods of proper and improper quality established by the legislation of the Russian Federation, begin to flow from the moment of transfer of the Goods by the Buyer to the Seller.
In case of repair or modification of the characteristics of the Goods by third parties, the warranty becomes invalid.

PERSONAL DATA

The Buyer gives his consent to the processing of their Personal data submitted when placing an Order in the section on the Seller's website that has free access, within the requirements of "Personal data" Federal Act №152 of 27 July 2006.
Processing of personal data of the Buyer is carried out in order to fulfill the Seller's obligations under this Agreement.
The Buyer agrees to receive newsletters and promotional materials from the Seller or other persons acting on behalf of the Seller to the e-mail address and contact phone number specified by the Buyer when placing an Order on the Seller's website.
The Parties agree that with the exception of information that in accordance with the legislation of the Russian Federation may not constitute a trade secret, the content of Orders under this Agreement shall be considered confidential and shall be a trade secret that shall not be disclosed without the written consent of the other Party.

CONSIDERATIONS AND TERMS OF AMENDMENT AND TERMINATION OF THE AGREEMENT

This Agreement may be terminated at any time by mutual agreement of the Parties. At the initiative of one of the Parties, this Agreement may be terminated on the grounds provided for by the current legislation of the Russian Federation.
This Agreement may be amended by mutual agreement of the parties. All changes become legally binding after written certification by both Parties.
In case of absence of activity of the personal account of the Buyer within 6 months-the personal account will be automatically deleted, the personal data transferred by the Buyer are destroyed, and the Agreement is terminated.

FINAL PROVISIONS

The Parties shall be released from liability for non-performance or improper performance of their obligations under this Agreement in the absence of their fault and due to the occurrence of force majeure. For the period of validity of these circumstances, the Parties do not make mutual claims against each other.
This Agreement shall enter into force upon receipt by the Seller of the acceptance in accordance with paragraph 1.3 of this Agreement and shall remain in force until the parties to the Agreement fully fulfill their mutual obligations under it.
In case of disputes and disagreements, the parties try to resolve through negotiations, and in case of failure to reach agreement through negotiations-in court in accordance with the current norms of the Civil Procedure Code of the Russian Federation on jurisdiction and competence.

Leave your contacts if you would like to get special offers

+7 (495) 966-49-65

connect@treepzon.com

Click to order